Bhakti — Refund & Cancellation Policy

This Refund & Cancellation Policy applies to Bhakti, operated by Shloka Dot Life Pvt. Ltd.

1. Free Content

Free wallpapers, ringtones, alarm sounds, and other content provided at no charge are not eligible for refunds.

2. Paid Subscriptions

Bhakti may offer paid subscriptions that provide access to premium digital content and features. Subscription charges are generally non-refundable after a payment has been successfully completed, except where a refund is required under applicable law or approved by the applicable payment provider.

3. Cancellation

You may cancel your subscription using the cancellation process provided by the payment method used for your purchase. Cancellation generally prevents future renewal but does not automatically refund amounts already paid for the current subscription period.

4. Payment Issues

If you believe you were charged incorrectly, charged more than once, or experienced a technical problem that affected your purchase, please contact us at: hi@gurucool.life

Please provide your Bhakti account details and relevant transaction information so that we can investigate the issue.

5. Refund Requests

Refund requests are reviewed based on the circumstances of the transaction, applicable payment-provider policies, and applicable law. Nothing in this policy limits any refund or consumer rights that cannot legally be excluded.

6. Contact Us

For refund, cancellation, or payment-related questions:

Shloka Dot Life Pvt. Ltd.

Email: hi@gurucool.life

Privacy Policy: https://www.shloka.life/bhakti/privacy-policy

Terms & Conditions: https://www.shloka.life/bhakti/terms-and-conditions

Refund Policy: https://www.shloka.life/bhakti/refund-policy